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About 1Cover


​​​1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance Downunder.  We have protected over 2 million Australians and New Zealanders during their travels, and we are proud of it.

The 1Cover Difference 

We specialise exclusively in travel insurance - it's all we do, and we do it well. 

We let our insights, innovative thinking, and customer-centric approach drive the business.  We understand that every journey is unique, and we have a range of products to suit all types of travellers. Whether you're a beach bum, adventure seeker or ski bunny, our cover is the One Thing You Need When One Thing Goes Wrong. 

You’re Our Number One Priority 

At 1Cover, we believe that travellers should explore the world and return home safely.  Our Australian-based customer service centre is made up of an awesome team of experts who are ready to assist you throughout your journey. We pride ourselves on focusing on the important stuff so that you can focus on the fun and when travel gets tricky, we get busy. 

We know the dynamic nature of travel plans and unforeseen circumstances and continue to adapt our products to meet customer expectations. We're one of the few travel insurers that offer refunds outside of a standard cooling-off period and continue to streamline our operations online to make policies more affordable for all Australians.

Help when you need it 24/7

Our emergency assistance team deliver world-class medical services to travellers situated anywhere in the world 24/7. We’re just a phone call away if you end up in a hospital and require medical treatment.   We will make sure you’re evacuated to the nearest medical facility to ensure that you receive appropriate care.

In many countries, you may need an upfront guarantee of payment from your insurer or its assistance provider... That's where 1Cover comes in. 

The financial stuff 

1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. 

  

Our Awards

For 20+ years, we’ve been committed to delivering outstanding value and protection so you can be confident when you travel. 

Our dedication to excellent service excellence, flexible feature-packed coverage and industry-leading pricing has been recognised through numerous independent awards.

In 2024, we won We Money's award for Oustanding Claims Experience.

We won Mozo Experts Choice Awards For Exceptional Value Comprehensive Travel Insurance in 2023 and 2022.

We also won Best Multi-trip, Best Domestic Cover and Best International Cover in We Money’s Travel Awards in 2023. 
 

see our awards

 

 

 

 

What our customers think

1Cover is rated 4.2 out of 5 by over 1639 reviews on
  • "Recommend to friends & family"

    “We’ve been using 1Cover for more than 10 years and have been completely satisfied. 1Cover have always dealt with my claims in a professional manner. We have no hesitation in recommending 1Cover.”

    Steven Adams, June 24

  • Outstanding service

    “We will always use 1Cover from now on - outstanding service, great experience (apart from the torn ACL). Huge thanks to our emergency case manger. Outstanding!!” 
    Matthew Noblet, June 24

  • "Process was so easy"

    Thank you for making a horrendous time truly easy! The process, care and professionalism of our claim was the best. In our 72 years, we have never had a Travel Claim, We will be sure to recommend you to all our friends.

    Kenneth & Angela Murray, May 24

  • Your staff are amazing

    “1Cover would be void without their staff and all of you are amazing! Thank you for your individual support, I shall continue to recommend your company whenever the opportunity arises."  

    Maria Purdie, May 24

Read More Reviews

 

In the news


Our team of experts are regularly asked to provide information on travel insurance for leading media publications. You can find us quoted in news.com.au, thewest.com.au, 7news.com.au, ITIJ.com.au and more. 

 

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Case studies

We love talking to our customers that we've helped in their time of need. Our case studies are testament that you can travel with peace of mind knowing you're travelling with a trusted brand like 1Cover.

watch jordan's story

 

jordon hunt travel insurance case study