Credit card fraud while travelling is a regular occurrence. We cover you in certain situations where your bank or issuing company might not.
Terms and conditions, limits and exclusions apply. Please see PDS for full details.
Credit card incidents covered by a bank or issuing company. Cover is only provided for those amounts not covered by any guarantee provider (bank or issuing company).
Credit card fraud that you don't tell us about. Make sure you report the incident. We may not pay if you do not report the theft within 24 hours to the police and to the issuing bank or company in accordance with the conditions under which the cards were issued.
Fraud without any written statement. We may not pay if you cannot provide us with a written statement from the police and the issuing bank or company confirming the fraudulent use of your credit card.
Terms and conditions, limits and exclusions apply. Please see PDS for full details.
We provide this cover only if it is not resolved by your credit card provider.
You need to report the activity within 24 hours to the issuing bank or the police. Make sure that you keep a hold of any written correspondence and reference numbers.
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