Am I covered for medical costs if I catch COVID-19 overseas?
We offer unlimited cover for emergency medical treatment, including evacuation or repatriation, if you contract COVID-19 overseas. You can contact the team via the numbers listed on our Emergency Assistance page, your certificate of insurance, or you can email [email protected].
Am I covered for cancellation due to Coronavirus (COVID-19)?
If a close relative (under 85 years old) in Australia is unexpectedly hospitalised or passes away due to COVID-19, you’ll be covered for non-refundable prepaid trip expenses provided it wasn’t pre-existing.
Am I covered for any additional travel costs incurred as a result of COVID-19?
Should you or a travel companion test positive for COVID-19 and be required to quarantine or extend your stay overseas, we’ll cover additional costs depending on the circumstances.
Learn more about cover for pandemics.
All FAQ answers are based on the current effective PDS. If your policy is older than the current PDS, please contact us or refer to your particular policy.
Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the PDS.