Traveling to Japan is an exciting experience, but unexpected situations like medical emergencies or trip cancellations can occur. Having the right travel insurance ensures you're protected from these risks, so get 1Cover Travel Insurance...It's the One thing you need when One thing goes wrong.
Unlimited medical benefits should you get sick or have an accident including 24-hour emergency medical assistance, ambulance fees and medical evacuations.
Cover for luggage and personal effects stolen, lost or damaged during travel.
Add our Winter Sports Pack to ensure you are covered if you plan on exploring one of Japan's famous ski resorts.
Choose your level of cover for cancellation fees and lost deposits for pre-paid travel arrangements due to unforeseen circumstances.
Cover for the replacement cost of your travel documents including passports, travel documents or travellers cheques lost or stolen from you during your Journey.
If you're looking for the best possible coverage for your next Japanese adventure, look no further than our comprehensive policies.
| Policy Benefit | Comprehensive/ Frequent Traveller |
|---|---|
|
Medical |
|
|
Overseas Emergency Medical Assistance^ |
Unlimited |
|
Overseas Emergency Medical & Hospital Expenses^* |
Unlimited |
|
Includes Dental Expenses (per adult)^ |
$1,000 |
|
Resumption Of Journey^* |
$3,000 |
|
Hospital Cash Allowance^* |
$5,000 |
|
Permanent Disability^* |
$25,000 |
|
Loss of Income^* |
$10,400 |
|
Luggage |
|
|
Credit Card Fraud & Replacement |
$5,000 |
|
Includes Travel Documents & Traveller's Cheques |
Yes |
|
Theft Of Cash |
$250 |
|
Luggage & Personal Effects |
$15,000 |
|
Luggage & Personal Effects Delay Expenses |
$250 |
|
Cancellation |
|
|
Additional Accommodation & Travel Expenses* |
$2,000 |
|
Includes Family Emergency* |
Yes |
|
Includes Emergency Companion Cover* |
Yes |
|
Cancellation Fees & Lost Deposits* |
Unlimited |
|
Disruption Of Journey* |
$2,000 |
|
Alternative Transport Expenses^ |
$5,000 |
|
Ancillary |
|
|
Personal Liability# |
$5 million |
|
Domestic Pets^* |
$500 |
|
Domestic Services^* |
$500 |
|
Rental Vehicle Insurance Excess#* |
$5,000 |
Overseas Emergency Medical Assistance: Includes 24-hour emergency medical assistance, ambulance fees, medical evacuations, funeral arrangements, and messages to family and hospital guarantees.
Overseas Emergency Medical And Hospital Expenses: Cover if you are injured or become sick overseas, including; medical, hospital, surgical and nursing.
Dental Expenses: Cover for your emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
Additional Accommodation & Travel Expenses: Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas).
Family Emergency: Cover for additional travel expenses if your travelling companion, or a Relative of either of yours, dies unexpectedly, is disabled by an injury or requires hospitalisation.
Emergency Companion Cover: Cover for additional travel and accommodation expenses if your travelling companion cannot continue their Journey because of an injury or sickness.
Resumption Of Journey: Cover for the cost of airfares for you to resume your journey if you return home because of the unexpected death or hospitalisation of a relative of yours.
Hospital Cash Allowance: Hospital Cash Allowance
Permanent Disability: A permanent disability benefit is payable for total loss of sight in one or both eyes or loss of use of a hand or foot (for at least 12 months, and which will continue indefinitely) within 12 months of, and because of, an injury sustained during your journey.
Loss Of Income: A weekly loss of income benefit is payable if you become disabled within 30 days of an injury you sustained during your journey, and you are still unable to work more than 30 days after returning to Australia.
Credit Card Fraud & Replacement: Cover for the replacement cost of your credit cards lost or stolen from you during your journey, and loss resulting from fraudulent use.
Travel Documents & Traveller's Cheques: Cover for the replacement cost of your travel documents including passports, travel documents or travellers cheques lost or stolen from you during your Journey.
Theft Of Cash: Cover for the following items stolen from your person; banknotes, cash, currency notes, postal orders and money orders.
Luggage & Personal Effects: Cover for luggage and personal effects stolen, lost or damaged during travel. Common claims include luggage, personal effects, cameras, spectacles and a computer.
Luggage & Personal Effects Delay Expenses: Cover to purchase essential items of clothing and other personal items following Luggage delayed and Personal Effects being delayed, misdirected or misplaced by your carrier for more than 12 hours.
Cancellation Fees And Lost Deposits: Covers cancellation fees and lost deposits for pre-paid travel arrangements due to unforeseen circumstances neither expected nor intended by you, and which are outside your control, such as; sickness, injuries, strikes, collisions, retrenchment and natural disasters.
Disruption Of Journey: Cover for additional meals and accommodation expenses, after an initial 6 hours delay, if your Journey is disrupted due to circumstances beyond your control.
Alternative Transport Expenses: Cover for additional travel expenses following transport delays to reach events such as; a wedding, funeral, conference, sporting event and pre-paid travel/tour arrangements.
Personal Liability: Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
Rental Vehicle Excess: Cover for the excess payable on your rental vehicle's motor vehicle insurance resulting from the rental vehicle being; Stolen, crashed or damaged and/or cost of returning the rental vehicle due to you being unfit to do so.
Please refer to the PDS and policy schedule and check if your sickness or injury is a claimable event and is covered. If you are hospitalised, or if you are treated as an outpatient, or if the total cost of the treatment will exceed $1000, please contact our emergency assistance service as soon as possible to obtain their prior approval.
In circumstances where the claim is approved, we can then provide written guarantees of payment of reasonable expenses for emergency hospitalisation that may be required while you are in Japan.
Read up about our Winter Sports Pack add-on to see what we cover for winter sports activities.
If you are robbed while you’re on holiday, you should report the theft to the police or nearest local authority immediately. You will also need to obtain a written report to be used as supporting documents for your claim.
Yes, of course. If you want to extend your policy while you’re in Japan, the easiest way to do this is via the Policy Manager.
You'll need your policy number (available in the email confirming your policy), and a few other simple details. Log-in and extend your trip, add destinations, or buy add-ons/extras.
Make sure you extend your policy before it expires (please keep in mind Australian AEST/AEDST). If you have trouble, you can email us at [email protected].
Please note there may be instances where a policy extension is not available.
Travel insurance provides cover for weather events as long as they are unforeseen. If you do get caught up in an unforeseen event while you are in Japan and you are injured or your trip is interrupted, 1Cover can assist.
Our policies do not cover claims for losses caused by an event that you were aware of at the time of purchasing your policy. Once an event has become published in the mass media, it is expected that you have purchased your insurance with this knowledge in mind.
1Cover will, where possible, issue travel warnings in relation to such large-scale events and the dates and times after which they are no longer considered unforeseen events.
Sure. If you choose a lower excess, it means you'll pay less if you need to claim, but you'll pay a little bit more upfront. If you opt for a higher excess, it means you'll pay less now and a little bit more if you need to claim.
We have a policy called Frequent Traveller which allows you to take as many trips under one policy for 12 months and enjoy comprehensive coverage on each one. There is a limit to the maximum length of each trip on these policies. You can travel to one or more destinations with this policy.
Find out more about our annual travel insurance policies here.
We can provide cover to people of all ages. If you have any pre-existing medical conditions we may require a little more information from you and some exclusions may apply. See here for more details.
Laptop computers, cameras, mobile phones…they’re all things we need on at home and on holiday. That’s why you can choose a bit of extra protection for your can’t-live-withouts. All you need to do is include and specify certain high-value items that aren't automatically covered when you're buying your policy.
Note: the items cannot be older than 12 months, and you can't specify items like jewellery, watches, bicycles and watercraft (apart from surfboards).
Khoa ended up with a bacterial eye infection while on holidays in Tokyo. He was admitted to hospital, where he stayed overnight and received IV antibiotics to clear the infection.
Despite only spending one night in the hospital, the medical and treatment expenses added up to nearly $26,000 which 1Cover took care of.
A nasty snowboarding accident in Happo-Hakuba brought Gina’s trip to an early end and left her with a fractured tailbone and in a lot of pain.
1Cover covered $12,000 for her medical expenses, transfers, and flights so Gina and her partner could come home early.
When Robin’s flight from Tokyo to Sapporo was cancelled with no guarantee of a flight for two days, she decided to take the almost 10-hour train ride to Sapporo. That train was then cancelled due to bad weather, and Robin was stuck for two days until the trains were back on line.
1Cover was able to reimburse Robin the cost for the train tickets and additional accommodation.
The key to having an amazing Japanese experience is to step outside of your comfort zone but what does that mean? A lot of what Japan has to offer will seem completely foreign and maybe even a little strange and intimidating at first, so follow our guide to the One Thing you should do in Japan.
Think you’ve got a cast iron stomach? Sit down to this Japanese delicacy and see what you’re made of. Are you up for the challenge?
You’ve probably heard of Niseko, Hakuba, and Nagano. But it’s likely you don’t even know about this epic resort in the very northeast of Japan.
Are you snowboarding for the first time while in Japan? Then here's the one bit of advice every snowboard beginner needs to know.
We hope nothing goes wrong on your trip to Japan. But if it does, the resources in this section can help you.
Australia has an Embassy and several consulates throughout Japan. These offices provide a range of services to the general public, including consular, passport, visa and immigration, citizenship and cultural relations services. You can visit the Australian Embassy in Tokyo, or the Consulate-General in Osaka or Fukuoka, or the Consulate in Sapporo.
Be informed. Be prepared. If you're across The Australian Government's SmartTraveller website, you'll have all the latest information for your trip to Japan. SmartTraveller is a trusted resource for Australian travellers and is updated regularly, so make sure you bookmark this handy resource.
If you need emergency assistance in Japan, please call our 24/7 emergency medical assistance line.
For non-emergency assistance, you can message our Sydney-based support centre seven days a week.
If something happens to you and it's not an emergency, you can start the claims process whenever it's convenient to you. Visit our online claims platform, and if you have all the necessary documentation, your claim will be processed in 10 business days.
If you have any other questions or queries, please visit our Contact Us page.
If you are experiencing an emergency, please use the details on our Emergency Assistance page.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE – Australia.
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