Unlimited medical benefits should you get sick or have an accident including 24-hour emergency medical assistance, ambulance fees and medical evacuations.
Add cover for rental vehicle excess to make sure you don't get a nasty surprise if you have an accident on the New Zealand roads.
Cover for luggage and personal effects stolen, lost or damaged during travel.
Covers cancellation fees and lost deposits for pre-paid travel arrangements due to unforeseen circumstances.
Cover for the replacement cost of your travel documents including passports, travel documents or travellers cheques lost or stolen from you during your Journey.
The reciprocal health care agreement (RHCA) lets Medicare card-holding Australians access limited medical services. This means Medicare-eligible Australians in New Zealand are covered for in-patient public hospital treatments and accommodation.
But the RHCA won't cover any prescription medicines/supplies, or any other medical treatments you require, including any hospital outpatient treatments and all private hospital services.
The RHCA doesn't cover emergency evacuation and repatriation costs either. New Zealand has many isolated areas, and if you're injured or sick, you might need emergency evacuation to a major hospital.
Yes, of course. If you want to extend your policy while you’re in New Zealand, the easiest way to do this is via the Policy Manager.
You'll need your policy number (available in the email confirming your policy), and a few other simple details. Log-in and extend your trip, add destinations, or buy add ons/extras.
Make sure you extend your policy before it expires (please keep in mind Australian AEST/AEDST).
If you have trouble, you can email us at [email protected]
Please note there may be instances where a policy extension is not available.
Just add the Winter Sports Pack to your comprehensive policy to be covered for skiing and snowboarding in NZ. Thousands of Aussies head to New Zealand's ski fields every year, and this add-on covers you for medical emergencies, as well as equipment damage, weather delays, and piste closure. Find out more here.
Renting a car to see New Zealand is popular, but you need to be aware that car hire companies will often charge you a hefty excess fee if something happens to your hire car. So even if you take out insurance with your hire company, you might still be liable for thousands of dollars.
We cover you up to $5000 for the excess that could be incurred in the event of an accident, whether it's your fault or not. We provide cover for rental cars, van, 4WD, or campervans (so long as the vehicle doesn’t exceed 4.5 tonnes).
We also cover you for up to $500 to return your rental car if you are seen by a medical advisor and you have been deemed unfit to do so. For an additional premium, you can increase your Rental Vehicle Excess Add-On to $6000, $7000, or $8000.
We cover a range of adventure activities when you purhcase our Adventure & Sports pack. Find out more here.
Our Frequent Traveller policy allows you to take as many trips under the one policy for 12 months and enjoy comprehensive cover on each one.
Find out more about our annual travel insurance policies here.
Our policy states that any claim arising from being intoxicated, addicted or under the influence of liquor or drugs, except those prescribed by a Medical Adviser, will not be covered. Find more about alcohol and travel insurance.
There aren't any compulsory vaccinations you need for New Zealand. However whenever you travel you should make sure you are up-to-date on routine vaccines. These include measles-mumps-rubella, tetanus, chickenpox, polio, and your yearly flu shot.
Aussies planning to visit New Zealand for a holiday do not need to apply for a visitor visa, as Australia is on the visa-waiver list. There are some exceptions to this rule, which are mainly to do with how long you want to stay . If you have been sentenced to imprisonment, deported from any country, or have been involved in known criminal or terrorist groups, then you should contact the nearest High Commission or Consulate of New Zealand well in advance of travel for advice on visa requirements.
Yes, and if you’re cruising New Zealand’s spectacular waterways, it’s important to get travel insurance to cover you out at sea. Did you know if you go on a cruise in Australian waters you are no longer covered by Medicare or private health care? Additionally, things can happen on cruise ships, like losing power kilometers from land, or outbreaks of food poisoning that spread like wildfire. Luckily, you can choose a cruise-add on for your next trip. Find out more here.
Yes, we will cover you if you have the intention of coming back home within 12 months of your departure.
Travel insurance provides cover for weather events as long as they are unforeseen. The most common types of natural disasters in New Zealand are earthquakes, blizzards, landslides, and flooding. Our policies do not cover claims for losses caused by an event that you were aware of at the time of purchasing your policy.
Once an event has become published in the mass media, it is expected that you have purchased your insurance with this knowledge in mind. 1Cover will, where possible, issue travel warnings in relation to such large scale events and the dates and times after which they are not seen as an unforseen event.
Laptop computers, cameras, mobile phones…they’re all things we need on at home and on holiday. That’s why you can choose a bit of extra protection for your can’t-live-withouts. All you need to do is include and specify certain high-value items that aren't automatically covered when you're buying your policy.
Note: the items cannot be older than 12 month, and you can't specify items like jewellery, watches, bicycles and watercraft (apart from surfboards).
Overseas Emergency Medical Assistance: Includes 24-hour emergency medical assistance, ambulance fees, medical evacuations, funeral arrangements, and messages to family and hospital guarantees.
Overseas Emergency Medical And Hospital Expenses: Cover if you are injured or become sick overseas, including; medical, hospital, surgical and nursing.
Dental Expenses: Cover for your emergency dental treatment for the relief of sudden and acute pain to sound and natural teeth.
Additional Accommodation & Travel Expenses: Cover for additional travel expenses if you cannot travel because of an injury or sickness (whilst overseas).
Family Emergency: Cover for additional travel expenses if your travelling companion, or a Relative of either of yours, dies unexpectedly, is disabled by an injury or requires hospitalisation.
Emergency Companion Cover: Cover for additional travel and accommodation expenses if your travelling companion cannot continue their Journey because of an injury or sickness.
Resumption Of Journey: Cover for the cost of airfares for you to resume your journey if you return home because of the unexpected death or hospitalisation of a relative of yours.
Hospital Cash Allowance: Hospital Cash Allowance
Permanent Disability: A permanent disability benefit is payable for total loss of sight in one or both eyes or loss of use of a hand or foot (for at least 12 months, and which will continue indefinitely) within 12 months of, and because of, an injury sustained during your journey.
Loss Of Income: A weekly loss of income benefit is payable if you become disabled within 30 days of an injury you sustained during your journey, and you are still unable to work more than 30 days after returning to Australia.
Credit Card Fraud & Replacement: Cover for the replacement cost of your credit cards lost or stolen from you during your journey, and loss resulting from fraudulent use.
Travel Documents & Traveller's Cheques: Cover for the replacement cost of your travel documents including passports, travel documents or travellers cheques lost or stolen from you during your Journey.
Theft Of Cash: Cover for the following items stolen from your person; banknotes, cash, currency notes, postal orders and money orders.
Luggage & Personal Effects: Cover for luggage and personal effects stolen, lost or damaged during travel. Common claims include luggage, personal effects, cameras, spectacles and a computer.
Luggage & Personal Effects Delay Expenses: Cover to purchase essential items of clothing and other personal items following Luggage delayed and Personal Effects being delayed, misdirected or misplaced by your carrier for more than 12 hours.
Cancellation Fees And Lost Deposits: Covers cancellation fees and lost deposits for pre-paid travel arrangements due to unforeseen circumstances neither expected nor intended by you, and which are outside your control, such as; sickness, injuries, strikes, collisions, retrenchment and natural disasters.
Disruption Of Journey: Cover for additional meals and accommodation expenses, after an initial 6 hours delay, if your Journey is disrupted due to circumstances beyond your control.
Alternative Transport Expenses: Cover for additional travel expenses following transport delays to reach events such as; a wedding, funeral, conference, sporting event and pre-paid travel/tour arrangements.
Personal Liability: Cover for legal liability including legal expenses for bodily injuries or damage to property of other persons as a result of a claim made against you.
Rental Vehicle Excess: Cover for the excess payable on your rental vehicle's motor vehicle insurance resulting from the rental vehicle being; Stolen, crashed or damaged and/or cost of returning the rental vehicle due to you being unfit to do so.
On the second day of her holiday, Zoe injured her knee while skiing in Queenstown. She was in a lot of pain and couldn’t ski for the rest of her holiday.
1Cover paid over $11,000 towards Zoe’s medical expenses and even covered her loss of income when she returned home.
Rohan was on the Wellington to Picton cruise when his iPhone slipped out of his pocket in to the ocean, never to be seen again.
Rohan made a claim while he was on his holiday and 1Cover gave him back the cost of his phone (minus depreciation).
Pamela and her partner drove their hire car from Christchurch to Arthur’s Pass. There was a chip in the windscreen which resulted in a crack. The incident wasn’t their fault, but they were still charged hundreds by their rental car company.
Luckily, Pamela was able to get the cost of the screen reimbursed by 1Cover.
Award-winning travel writer Ben Groundwater reveals the one thing you should - and shouldn't - do in New Zealand.
For those that love the nightlife, there's one city you should definitely hit if you want to party in New Zealand.
Hint: it's not fish and chips, and it's definitely not Marmite. Find out what locals and visitors rave about eating.
If you have any other questions that haven't been answered on this page, visit our FAQs section for even more information. From riding scooters to questions on skiing, cruising, and travelling with kids, you'll find what you need here.
The one thing you should do before you get travel insurance is look at 1Cover Travel Alerts. Here you’ll find information on new and current travel events and what will be covered by your policy.
We hope nothing goes wrong on your trip to New Zealand. But if it does, the resources in this section can help you.
The Australian High Commission is the official representative of the Australian Government in New Zealand. They provide a range of services to the general public, including consular, passport, visa and immigration, citizenship and cultural relations services. You can visit the Consulate General in Auckland or the High Commission in Wellington.
Be informed. Be prepared. If you're across The Australian Government's Smart Traveller website, you'll have all the latest information for your New Zealand trip. Smart Traveller is a trusted resource for Australian travellers and is updated regularly, so make sure you bookmark this handy resource.
If you need emergency assistance in New Zealand, please call our 24/7 emergency medical assistance line.
For non-emergency assistance, you can message our Sydney-based support centre seven days a week.
If something happens to you and it's not an emergency, you can start the claims process whenever it's convenient to you. Visit our online claims platform, and if you have all the necessary documentation, your claim will be processed in 10 business days.
If you have any other questions or queries, please visit our Contact Us page.
If you are experiencing an emergency, please use the details on our Emergency Assistance page.
1Cover ® is a registered trademark of 1Cover Pty Ltd. 1Cover Pty Ltd ABN 91 105 954 265, is an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457. Before you buy, please read the Product Disclosure Statement and Target Market Determination. Any information contained on this website is general advice only and has been prepared without taking into account your objectives, financial situation or needs. You should consider these having regard to the Product Disclosure Statement (‘PDS’). Before you purchase, please note in particular, the eligibility criteria, travel warnings in place and limitations to claim under multiple policy sections.
This insurance is underwritten by HDI Global Specialty SE – Australia.
AU
NZ 